Scout is designed to revolutionize the way you interact with your finances, offering a blend of cutting-edge technology and personalized service. This intelligent chatbot is ready to assist you with a range of queries, ensuring that your banking experience is efficient, thoroughly informed, and tailored to your needs.
Scout is your go-to resource for a streamlined and personalized banking experience, making financial management simpler and more accessible. Engage with Scout today and discover the ease of managing your finances with smart technology at your fingertips.
EXCITING NEW SCOUT UPDATES:
Starting April 8, 2025, our upgraded self-service phone functionality will let you securely check balances, view recent transactions, and transfer funds between internal accounts—all without speaking to an associate.
With Scout, now you can:
Get instant answers to your account questions anytime
Perform routine transactions from the comfort of your phone
Enjoy the freedom to manage your finances on your schedule
Please note: Phone banking capabilities will permit the primary owner of the account to transact through self-service. Loan payments will not be available through self-service. Digital Banking is the best place to pay loans and transfer money between accounts.
SCOUT'S SEAMLESS SOLUTIONS:
Efficient Conversations Scout engages in natural language conversations, making your interactions as smooth and intuitive as talking to a human.
Instant Support Available 24/7, Scout reduces wait times and instantly responds to your general inquiries whenever you need assistance.
Mult-tasking Mastery Scout is designed to ensure no member is left waiting. It can handle multiple queries simultaneously, giving you the attention you deserve.
Learning and Adapting With each interaction, Scout learns and evolves, continuously improving to serve you better.
Integrated Solutions Seamlessly blended into our app and website, Scout interacts with various platforms to enhance your digital experience wherever your needs arise.
Personalized Recommendations While Scout doesn't delve into specific account details, it intelligently guides you to appropriate financial resources and representatives.
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