Fraudsters are constantly finding new ways to deceive individuals and gain access to their personal and financial information. One increasingly common method is vishing, or voice phishing, where scammers use phone calls or text messages to impersonate legitimate institutions and trick people into revealing sensitive data.

How Vishing Scams Work

In recent reports, fraudsters have contacted individuals while posing as representatives from a financial institution's fraud department. These scammers use social engineering tactics to create a sense of urgency, convincing victims that their accounts have been compromised and immediate action is required.

Once engaged, the fraudsters request personally identifiable information (PII), such as account details, online banking logins, and passwords. In some cases, they even ask for two-factor authentication codes sent to the victim's phone. After obtaining this information, the scammers lock victims out of their accounts and transfer large sums of money into other accounts under their control.

Signs of a Vishing Scam

Being able to identify a vishing attempt can prevent you from becoming a victim. Here are some red flags to watch for:

  • Unsolicited Calls or Texts – You receive an unexpected call or text claiming to be from your financial institution's fraud department.
  • Urgency and Fear Tactics – The caller pressures you to act quickly, warning that your account is at risk.
  • Requests for Sensitive Information – You are asked to provide personal details, online banking credentials, or two-factor authentication codes.
  • Caller ID Spoofing – The number may appear to be from a legitimate source, but scammers can manipulate caller ID to make their calls look credible.

Protect Yourself Against Vishing

While scammers are becoming more sophisticated, there are steps you can take to safeguard your personal and financial information:

  • Verify the Caller – If you receive a suspicious call or text, hang up and contact your financial institution directly using a verified phone number.
  • Never Share Sensitive Information – No legitimate financial institution will ask for your online banking credentials or two-factor authentication codes over the phone.
  • Enable Security Features – Use strong, unique passwords and enable multi-factor authentication to add an extra layer of security.
  • Be Skeptical of Urgent Requests – Fraudsters create a false sense of urgency. Take a moment to verify any claim before taking action.
  • Report Suspicious Activity – If you suspect a vishing attempt, immediately report it to your financial institution and relevant authorities.

Fraudsters are always looking for new ways to exploit unsuspecting individuals. By staying informed and practicing good security habits, you can protect yourself and your finances from vishing scams. If something doesn't seem right, trust your instincts and take precautions to keep your information safe.