Fraud Alerts

Check out our Loss Prevention Tips.

E-mail Scams
Posted 9/4/09

The example emails and alerts listed on this page are scams directed at residents in our region. If you receive an email similar to any of these listed, please forward it directly to Sun East at abuse@suneast.org. Do not click on any links and do not respond to any requests in the email or phone call. Click here to learn more about Sun East emails. For more information about how to protect yourself go to the FTC web site at www.onguardonline.gov. TEXT MESSAGE SCAM ALERT as of September 4, 2009 During the last few days text messages were circulated throughout our area requesting the receiver to call a fraudulent phone number. When the receiver calls that number they are greeted with the following message: You have reached Sun East MasterCard Department. We have received many complaints about unauthorized charges. We will be reissuing new card numbers. Enter your 16 digit card number....." THIS IS A SCAM. PLEASE DO NOT call the phone number associated with this message and DO NOT enter your card number or any other personal information. Sun East does not contact our members via Text Message and we will never ask you for your account information using an automated attendant. If a message seems suspicious to you, please call 877-5-SUNEAST! That is the only number you need to call to contact the Credit Union.

Posted 6/6/09

Members Targeted by Credit Card Scam

 Fraudulent text messages have been reported and are not being sent by First Commonwealth.  Text messages are being sent to members saying that charges from India are appearing on their credit card statement and that they should call a specific phone number.  When the call is made, the caller receives a recorded message that asks them to provide the credit card number, expiration date, pin and security code.  First Commonwealth does not send text messages requesting member information.  Please DO NOT provide your personal information when receiving unsolicited text messages.

Posted 5/26/09

 

Members and non members targeted in Memorial Day phishing attempt.

 

Please be aware that fraudulent automated calls have been reported and are not conducted by First Commonwealth.  The caller indicates an ATM or credit card has been compromised and requests a card number to lift the restriction, as well as other personal information, such as expiration date and PIN.  Please do not provide personal information to anyone soliciting you over the phone.  First Commonwealth does not conduct automated phone calls and never requests confidential information, such as credit card numbers or PINs. 

 

Should you have any questions, please contact the Member Response Line at 610.821.2400.